Privacy Policy for Stepney Florist
At Stepney Florist, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information. By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
- Personal Information: When you place an order or sign up for our newsletter, we collect information such as your name, email address, phone number, and delivery address.
- Payment Information: We collect payment details necessary to process your orders securely.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and interactions with features.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing Orders: To fulfill and manage your orders efficiently.
- Customer Support: To provide assistance and respond to your inquiries.
- Improving Services: To enhance our website and services based on your usage patterns.
- Marketing Communications: To send you promotional offers and updates, which you can opt out of at any time.
Legal Bases for Processing
We process your personal information based on legitimate interests, contractual necessity, and your consent where required by law.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery services.
Data Security
Stepney Florist employs industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some functionalities of our website.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain types of processing. To exercise these rights, please refer to our procedures outlined below.
Accessing and Updating Information
- Access: You can request a copy of the personal information we hold about you.
- Correction: If any information is inaccurate or incomplete, you can request an update.
- Deletion: You can ask us to delete your personal information, subject to certain legal obligations.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
